What information do we collect?

  • We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication via e-mail, or participate in site features.
  • When registering or ordering a product, we may ask you for your name, e-mail address, mailing address, phone number, and credit card. You may, however, visit our site without registering.
  • We also collect information about gift recipients in order to fulfill the purchases in question. The information we collect about gift recipients is not used for marketing purposes.
  • Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a contest, promotion, survey or other site feature.
  • If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained in secured networks. It is only accessible by system administrators who are required to keep all information confidential. When you place orders or access your account data, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology, then encrypted into our databases.

Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser. Cookes allow the site or service provider's systems to recognize your browser and record information. For example, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to streamline your browsing experience. Finally, we use cookies to help us compile aggregate data about site traffic and site interaction so that we can improve our online services in the future.

We may contract with third-party service providers to assist us in customer analytics. These service providers are not permitted to use the data we collect for any other purpose.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Do this by accessing your browser settings or searching "cookies" in the Help menu. If you turn cookies off, you won't have access to many features that make your site experience more efficient, and some of our services will not function properly. However, you can still place orders by contacting customer service through telephone.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, unless we provide you with advance notice. The term "outside parties" does not include Ravissanics. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, change your preferences in the "My Account" section. Please note that due to email production schedules may cause you to receive emails already in production.

To delete all of your online account information from our database, sign into the "My Account" section of our site, then remove your shipping addresses, billing addresses, and payment information. Please note that we may store information about individual sales transactions; this allows us to fulfill the purchase and keep complete business records.

Third party links

In an attempt to provide you with more resources, we may include third party links on our site. These linked sites are not associated with Ravissanics and have separate, independent privacy policies. We cannot claim responsibility for the content or activities of these linked sites. Nonetheless, we prioritize the integrity of our site and welcome any feedback about linked sites (including alerts about broken links).

Changes to our policy

If we decide to change our privacy policy, we will post the changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on August 6, 2015.

Questions and feedback

We welcome questions, comments, and concerns regarding your privacy. Please send us any and all feedback pertaining to our privacy policy or any other issue.

Online Policy Only

This privacy policy applies only to information collected through our website, not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section to read the disclaimers, terms of use, and limitations of liability governing the use of our website.

Your consent

By using our site, you consent to our privacy policy.